Saturday, March 08, 2014

Recognizing True Quality

Whenever I need a taxi in miri, there's only this specific driver I call. If he's not available, he immediately calls/texts his friends to pick me up instead. And within minutes, he will get a replacement.
Now, technically, I can get the same service had I called the general taxi line. Same cost, same speed, virtually same service.

So why do I still call this particular driver specifically?
The very fact that he takes the extra effort to spend from his own money to contact his buddies to take the fare, even though there's no monetary benefit in it for him at all;
the very fact that, any other regular taxi driver would have just said "no" at his loss of business opportunity and left it at that.
Yet he goes the spectacular extra mile to deliver a service.

This shows that this isn't guy who's out to just make money. This is someone who wants to provide a quality service, and this is exactly the thing that builds loyalty.

Brothers and sisters, when we deliver with genuine quality in what we do, it will be reflected from our actions. You don't need to promote yourself, justify or blow the horn, you don't have to worry that people don't recognize your effort, you don't have to be stressed about it going to waste - those who recognise quality will pick it up.

And if the people don't, know for a fact, that Allah Knows, and He Recognises true quality. And at the end of the day, that's all that matters.
So let's play our part and deliver the best in all that we do, regardless of people's acknowledgement.

الَّذِي خَلَقَ الْمَوْتَ وَالْحَيَاةَ لِيَبْلُوَكُمْ أَيُّكُمْ أَحْسَنُ عَمَلًا

"(it is Allah) Who has created death and life, so that He may test you which of you is BEST in deed.. "

(Surah Al-Mulk :2)

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